Customer loyalty, and more specifically the role of leadership in creating such loyalty, is of paramount importance to your organization. How then do you, as a leader, create it?
Focused leadership always wins out over scattered leadership. But many leaders find themselves unfocused, chasing too many priorities…
Leadership versus Management – they both have many facets, but the ones that distinguish leadership from management are clear:
Why do some leaders succeed on a grand scale while others struggle and even fail? In my work and informal research on this, I have discovered many distinctions between successful and not so successful leaders. Here are my five and one half reasons leaders fail: